After creating your Janus account, setting up your profile is the next essential step. Your profile information personalizes your account and tailors Janus services to fit your business. Follow the steps below to complete your profile setup:
Step 1: Add Your Business Logo
- Upload Your Logo: In Profile Settings, click “Upload Logo” and select your business logo file. Supported formats include PNG, JPEG, and GIF.
- Why It Matters: Adding your logo enhances your brand’s presence across Janus features, including guest communication and landing pages.
Step 2: Update Contact Information
- Phone Number and Email: Add a contact phone number and email address where guests or clients can reach your business.
- Physical Address: If applicable, enter your business’s address. This will appear on your guest landing page if you opt to display it.
- Business Hours: Specify your business hours if you want guests to know your active service times.
Step 3: Customize Time Zone & Language Settings
- Set Your Time Zone: Select your local time zone to ensure that any scheduling (e.g., reminders, automated responses) aligns with your operational hours.
- Language Preference: Choose the primary language for your business. This will help tailor guest-facing content and notifications to your language.
Step 4: Personalize Guest Experience Settings
- Guest Greeting Message: Create a default welcome message that guests will see when they interact with your chatbot or landing page. This is a great way to make a positive first impression.
- Service Availability: If your business offers services at specific times (e.g., check-in hours or meal services), enter these details in Guest Experience Settings to improve communication with guests.
Step 5: Review and Save
- Review all profile details to ensure accuracy. Once satisfied, click “Save” to apply your changes.
- Tip: Check your profile periodically to keep information up-to-date, especially if contact details or operating hours change.
Support: Need help updating your profile? Reach out to our support team at [email protected] or refer to our [FAQs](insert link) for common questions.
